Everything You Need to Operate Your Venue With AI — and the Playbook to Make It Successful.
Built by Adam J. Etrheim — Owner/Operator of 3 Award-Winning Venues, Hosting Up To 200+ Events Annually, Since 2012.
The Only Team Member Who Never Sleeps, Never Quits, and Never Misses a Lead.
Ella is built to work at your venue — delivering 5-star service, turning inquiries into booked events, and making every planning meeting effortless.
Leads comes in from WeddingWire, your website, phone calls, Google, Instagram, Facebook — wherever. Ella replies in seconds across text, email, chat, voice, and DMs. The venue that shows up first, and responds the fastest, often books the wedding. The rest send follow-ups to a couple who already signed with someone else.
The wedding buyer journey has changed. Ella replies the instant a lead lands, across every channel, in a voice that sounds like yours — not a chatbot. The result: you become the venue they remember. The venue that felt inevitable. The venue they already trust before they ever tour.
Highlights
- Instant responses across text, email, web chat, voice, and social DM's
- Sounds like you, your venue, your tone, and your brand
- Hands over the conversation to a human whenever you want it to
Ella is built around your venue — your voice, your values, your way of doing business. She replies to every lead the instant it lands, books events, hosts AI video planning meetings, and keeps every couple engaged from first inquiry to the final detail. She never sleeps. Never forgets. Never has a bad day. Just consistent, on-brand communication, 24 hours a day, 7 days a week — exactly the way you'd want it done.
Every couple who ever booked a venue remembers the moment they felt taken care of. The late-night question answered. The Sunday afternoon proposal revision. The voice on the other end that sounded like it actually cared. That experience shouldn't depend on whether you happened to be near your phone. Ella is trained on your venue's real voice — your website copy, your FAQ doc, your past email replies, your package descriptions, your objection handling. She doesn't sound like a generic AI. She sounds like the best version of your venue's own team. And she's there at 2:00 a.m. on a Saturday when a nervous fiancée is sitting in bed booking the venue that felt the most responsive.
Highlights
- Replies 24/7/365 — including weekends, holidays, and the hours after your last tour
- Escalates to a human the second you want in — single-click handoff with full conversation context
- Consistent tone, consistent quality, consistent brand experience — from the first inquiry to the final detail
Sell While You Sleep
The second a new lead hits your inbox, Ella goes to work — personalized reply, custom proposal, tour booked, follow-up sequence launched. She answers the hard questions, knocks down objections, and builds real excitement. By the time the couple walks through your door, they're already half-sold. Stop burning 3 to 8 hours a week on tours that go nowhere. Start welcoming couples who are ready to commit.
Most venue owners spend hours doing what Ella does in seconds. Writing the same intro email for the hundredth time. Reformatting a proposal. Following up with the couple who went quiet. Scheduling a tour that may or may not show. It's the work that drains your time. Ella takes the entire pipeline off your plate — instantly. She handles every step between "how much?" and "where do I sign?" The only thing left for you? Show up to the tour.
Highlights
- Personalized reply, using your brand's voice, just like you do
- Banded proposals sent with your venue's pricing and packages
- Tours booked directly into your calendar with automated confirmations and reminders
- Qualifies leads and handles objections
Ella handles the planning process too — she's available for unlimited face-to-face video planning sessions. She listens to what each couple actually wants and remembers it. She keeps every detail — floor plan, timeline, menu selections, decor, vendor list — organized and documented. She sends invoices. She sends reminders. She checks in at the right moments. Your venue team only steps in when the moment matters. The rest is handled.
Highlights
- Unlimited video planning sessions — whenever the couples wants
- Every decision auto-documented and added to the couple's planning portal
- Invoices auto-updated and sent with package changes, add-ons, and payment milestones
- Gentle, timed reminders for tastings, final headcounts, food decisions, vendor deadlines, and rehearsals
- Seamlessly hands off to your human coordinators for the final execution — no detail lost
Eighty percent of wedding bookings go to the venue that followed up more, responded first, and stayed in front of the couple the longest. Ella runs that follow-up on autopilot — every lead, every time, on the schedule you've seen actually book weddings.
Ella runs a series of personalized nurture sequences on every lead — warm check-ins, tour reminders, post-visit thank-yous, planning reminders, tasting invites, and exclusive offers that pull them back at the right moment. Your venue stays top-of-mind until couples say "yes!"
Highlights
- Personalized nurture sequence — from "thanks for inquiring" to "your tasting is Saturday"
- Tour reminders that cut no-shows by 75%
- Post-tour thank-you's and follow ups
- Tasting invites, planning milestone check-ins, and package upgrade nudges
- Re-engagement campaign for cold leads after 14 days of silence — most venues lose them forever; Ella wins them back
- Every touch logged in your CRM with full conversation history, ready for your team to step in
Ella is trained on your venue's pricing, packages, floor plans, decor, FAQs, and your brand voice — so every answer she gives and every objection she handles sounds exactly like it came from you. 24 hours a day, 7 days a week, without a single sick day, PTO request, or missed message.
Ella never forgets either. So when turnover happens, you don't have to start over. Your team can ask her anything and get the right answer every time. Hire once. Work forever.
Ella scales with you too. From 10 couples to 100 at a time, she delivers the same fast, consistent experience—without the staffing costs that rise in peak season and linger in slow season.
Highlights
- No salary, no benefits, no worker's comp, no raises or bonuses
- Free of sick days, PTO, vacation, and turnover risk
- Trained in under 14 days on your venue's pricing, packages, FAQs, voice, and objection library
- Scales with you — handles 10 leads a day or 100 without adding cost or headcount