Frequently Asked Questions

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By the documents you uploaded into the Agent’s Knowledge Base. You can upload brochures, packages, contract, pricing guide, and more. Or manually enter it into the Agent’s Knowledge Base. 

In the Agent’s Settings, you can select your desired method and timing of the series of follow-ups. You are in complete control. 

No, it’s incredibly realistic, just like a human. Most say it's actually better than a human as the Agent never gets tired, never forgets, never gets emotional or frustrated. 

Your Agent will tell the couple he/she is unsure about that right now, but will escalate their question to a manager, then circle back with them. Immediately, after answering the Agent’s question, add a FAQ in the Knowledge Base and re-train your Agent. It now knows that answer for life. 

Absolutely. Once we securely connect your Google Calendar, Outlook, or Apple calendar, the Agent understands what day/times you are available. You can set open/closed hours, timing buffers between meetings and more. 

The same way you do now. The Agents logs into the software you currently use and sends the agreement and payment request the same way. 

All of them. SMS, Email, Web Chat, Voice, and Social Media.

Yes, two-way calling is available. 

Typically, 2-3 weeks. There’s a variety of steps needed to go “live”.

1. Verify, your current software company(s) has an API or Web Hook to allow the Agent to login virtually. 
2. Upload your brochures, packages, contract(s), pricing guide, FAQ’s, documented policies, login info for applicable software systems and anything else you may have.
3. Creating your Agent’s DNA, personality, primary goal, and if/then rules.
4. Select the communication channels you want active. 
5. Sync up calendars and email accounts
6. Add a code snippet to your website
7. Sync up your social media accounts
8. Connect to your phone system
9. Add additional users you want to share Alpha AI access with. 
10. Select the follow-up flowchart that works best for your venue.  
11. Then the testing begins. 

Once you feel confident to go live, it takes less than 5 minutes. 

Yes, everything can and will be fully tested in the playground. You can test all tools in the playground before going live.

Not entirely. It's  is designed to support sales by handling repetitive or early-stage conversations, qualification, and routing. AI can play as big or as little role as you comfortable with. We believe the results will speak for themselves. 

AlphaVenue.AI follows enterprise-grade security standards. We are SOC 2 Type I compliant and meet or exceed all Payment Card Industry Data Security Standards (PCI DSS).

Yes, we work alongside existing CRM and sales systems, allowing teams to connect call data and workflows without rebuilding their stack, alongside integrating with over 200+ platforms.

Yes, we work alongside existing CRM and sales systems, allowing teams to connect call data and workflows without rebuilding their stack, alongside integrating with over 200+ platforms.

Here's a true side by side comparison showing the differences. https://alphavenue.ai/ai-investment